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High Speed Internet

Most cable modems other than the Motorola Surfboard indicate online status with a single

cable light. If the cable light is flashing, the modem is acquiring a connection to the internet;

if it is solid, the modem is online.

If the modem is not able to connect to the internet, then the cable wall outlet may need to be

adjusted. Please call our support department to schedule a time when a Wave technician can

perform this work. If you are using a cable splitter to connect both the modem and your TV,

it will affect the signal received by the modem. You can bypass the splitter and connect the

modem directly to the wall outlet, to see if the modem can connect to the internet without

using the splitter.

Once the modem is connected to the internet, connect the cable modem to your computer

using either the Ethernet cable, or the USB cable.

Ethernet or USB?

Your computer may have a NIC, also called an Ethernet

card. The NIC can be found in the back of your com-

puter with a port that looks similar to a telephone jack,

but somewhat larger.

Alternatively, most computers have one or more USB

ports built in. This is a small rectangular port on the

front or rear panel of the case, and will be labeled USB.

USB Port

NIC Port

E THE RNE T

USB

C AB LE

+12VDC

USB CPE MAC ID:ABDCEF012345

S/N: PPPPMMYJJJSSSSSCAABBCCCC

HFC MAC ID: ABCDEF012345

CUSTOMER S/N:BCDFGHJKLMNP

1 Ethernet The Ethernet port provides a connection to

Ethernet equipped computers using a cable

terminated with an RJ-45 connector.

2 USB The USB port provides a connection to USB

equipped computers.

3 Cable The Cable port provides a connection to the

coaxial cable (coax) outlet.

4 +12VDC This connector provides power to the cable

modem.

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