Wave Broadband Guia do Utilizador descarregar pdf (Página 20)

Digital Cable Troubleshooting

If you subscribe to Digital Cable you can connect any number of television sets for service, but

you will need an additional DCT or CableCard to receive digital channels for each television

you connect. You do not need extra equipment to receive Basic Cable on additional television

sets.

• IfyouhaveaVCR,besuretoconnectitbetweentheDCTandtheTV.

• Makesureto tune yourTVor VCRtochannel 3 and use the digital remote to watch

cable.

• IfyouhaveaTVwithmultipleinputsforcoaxial,S-VideoandRCAcables,makesureyour

TV is set to the correct input.

• Ifyouhavepicturebutnosound,checktoseeiftheDCTvolumehasbeenreset,orifthe

TV is muted.

• If you have no sound and are using a stereo tuner, check the cable connections and

settings for the tuner.

• Ifyouarenotreceivingallofyourchannels,oriftheon-screeni-Guideisshowing“One

Moment Please” for more than a few minutes, power-cycle the DCT by unplugging the

power for one minute. Your programming package should reload within a few minutes,

but the on-screen i-Guide and menu, and TV On Demand programming, can each take

up to one hour to reload.

• Ifthe DCTindicatesit is downloading programming with “DL”displayed on the front

panel, this process may take up to 30 minutes. If you power-cycle the DCT during this

time, the download will start over. If the display shows “DL” for more than 30 minutes,

you should call our technical support department.

• IftheDCTshowsanothererrorcodeonthefrontpanel,pleasecallourtechnicalsupport

department.

• IfyouhaveaTVwithaCableCardandyoulosesomeoftheprogramming,unplugthe

CableCard and power-cycle the TV by unplugging the power for one minute. Securely

plug the CableCard back into the TV and then restore power to the set.

Cable Television

Small Business

User’s Guide

1 2 ... 15 16 17 18 19 20 21 22 23 24 25 ... 31 32

Sem comentários

Wave Broadband Guia do Utilizador Página 20